Virtual Counseling

Introducing our new WebEx virtual counseling tool!

Counseling appointments delivered through the WebEx app are a convenient way for members to obtain accurate benefit estimates and information about retirement benefits.

Plan Your Retirement—From Home

This virtual counseling option will make it easier to connect one-on-one with a retirement counselor to learn more about your TRA benefit—all from the privacy of your home.

No I.T. Degree Needed

If you have a computer, tablet or mobile device all you need is an internet connection and a little privacy. Webcams are not needed. You will be able to hear and see the information being shared by your counselor in real time. In order for us to share screens with you, the WebEx app would need to be installed on your device. We can tell you how to do that.

Take Your Time

Retirement is a big deal. It’s important to take the time you need to understand your options. Helping our members navigate through the process is what we do best! We can help you understand your benefits as well as help with the application process. We are available by phone, chat, and now virtual counseling.

To request a virtual counseling session or learn how to get the WebEx app, reach out to us at 1-800-657-3669 and we will be happy to help. Our counseling sessions are always free.

The WebEx app is available at or you can download here:

Download on the App Store

GET IT ON Google Play