Keep your information secure using ID.me
TRA stakeholders must sign in with ID.me to access their myTRA accounts.
ID.me is a third-party vendor certified to meet federal standards for secure login and identity verification. Your verified identity helps TRA ensure that the person signing in to your myTRA account is you and not someone accessing your account without permission.
ID.me has more than 136 million users and is trusted by federal and state agencies, including the Internal Revenue Service, Social Security Administration, and U.S. Department of Veterans Affairs.
Using ID.me
If you already have an ID.me account
Sign in using your existing account and consent to share your information with TRA. Don’t create a new ID.me account.
If you don’t have an ID.me account
Create a new account with your personal email address. Follow the prompts to verify your identity and share your information with TRA.
FAQs - ID.me
ID.me is a next-generation digital identity network that simplifies how individuals securely prove their identity online. ID.me’s technology meets federal standards for consumer authentication set by the Commerce Department. ID.me acts as a digital wallet, utilizing bank-grade encryption and facial recognition technology to prevent fraud.
No. ID.me will not sell, rent, or trade your personal information. For details, review information from the ID.me Privacy Center.
ID.me offers distinct pathways for users verifying their identity:
- Already Verified: If you have already verified your identity at IAL2, simply sign in to your ID.me account and consent to share your identity information with TRA.
- Self-Service: The Self-Service pathway allows you to verify your identity by uploading identity documents and a video selfie. This self-directed process guides you through each step on your screen, allowing you to complete your identity verification independently and at your own pace, whenever it’s most convenient for you. Verify your identity with self-service.
- Video Call: The Video Call pathway allows you to verify your identity by uploading identification documents, submitting a live video selfie, and then joining an ID.me Video Chat Agent on a video call to review your documents in real time to ensure they match your claimed identity. Verify with a short video call.
ID.me supports more than 20 languages in Self-Service and more than 240 languages in their video chat. Learn how to verify in a language other than English.
You can change or add email addresses, update your password, and more at account.id.me.
To learn how, visit Managing your ID.me account settings.
It’s important that the name on your ID.me profile is spelled correctly and reflects your current legal name. An error with your name may prohibit you from signing in to your TRA online account. If you change your legal name, or if there’s a typo in your name, you can update your name in your ID.me account settings.
For details and instructions, visit Updating your name on your ID.me account.
No, you can only have one verified ID.me account. It’s tied to you as an individual, similar to having one driver’s license or Social Security number.
If you think you have multiple accounts, you can troubleshoot here: What to do if you have a duplicate account.
After you complete the verification process for the first time, you’ll receive an email from ID.me confirming that your identity has been successfully verified. If you used your existing ID.me login to share your identity information with a new organization, you’ll receive a text message from ID.me confirming you used your account to access an organization.
To see which organizations you’re connected to, visit Finding who you shared your information with.
If you have questions about verifying your identity or need help with your ID.me account, visit the ID.me Help Center to submit a ticket.
For next steps after you complete the verification process or for questions about your benefits or services, please contact TRA.